FAQs

1. How long does order processing take?

Orders are usually processed and dispatched within 2–4 business days.

2. How long does delivery take?

Estimated delivery times after dispatch:

• Metro Cities: 3–5 business days

• Rest of India: 5–8 business days

• Remote Areas: 8–12 business days

3. How can I track my order?

Tracking details will be shared via email or SMS once your order is dispatched.

4. Do you offer Cash on Delivery (COD)?

No. Currently, we accept prepaid orders only.

5. Can I cancel or modify my order?

Orders can only be cancelled or modified before they enter production.

6. Do you offer returns or refunds?

Currently, we do not offer returns, refunds, or exchanges because all products are made-to-order.

7. Can I exchange my size?

No. Please check the size chart carefully before placing your order.

8. Why may product colors look slightly different?

Colors may vary slightly due to screen brightness, lighting, and printing processes.

9. How do I contact support?

You can contact us through the Contact Us page or support email available on the website.